Returns & Exchanges

We want you to love your Club L London look, but if it's not quite right, you can return your items within 14 days of receipt for a refund. Please ensure all garments are unworn, unwashed, and still have their original tags and security ribbons attached.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package the Items

Place the items in their original packaging, ensuring all labels are intact and the parcel is securely sealed.

3

Ship the Parcel

Generate your prepaid shipping label or QR code through the portal and drop off your package at the nearest authorized collection point.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing